OceanCars - Rent a Car

PRIVACY POLICY

This Privacy Policy explains how Milas e Rodas Rent-a-Car LDA, operating under the commercial name Ocean Cars Rent-a-Car, collects, uses, stores and protects the personal data of its customers, website users and other data subjects.

By using our website or booking our services, you acknowledge and accept the practices described in this Privacy Policy.

1. Data Controller

Company: Milas e Rodas Rent-a-Car LDA

Trading Name: Ocean Cars Rent-a-Car

Website: www.oceanrentacar.com

Email: info@oceanrentacar.com

Telephone: +351 965 696 007

2. Personal Data We Collect

We may collect the following categories of personal data:

  • Full name;

  • Date of birth;

  • Tax address;

  • Tax Identification Number (VAT/NIF, where applicable);

  • Passport or National ID details;

  • Driving licence number and expiry date;

  • Email address;

  • Telephone number;

  • Reservation details;

  • Billing information;

  • Vehicle rental information;

  • IP address and technical browsing information.

Payment card details are processed by our authorized payment service providers and are not stored by Ocean Cars Rent-a-Car, except where strictly necessary to comply with legal or contractual obligations.

3. Purpose of Data Processing

Your personal data may be processed for the following purposes:

  • Managing and processing reservations;

  • Executing and administering rental agreements;

  • Issuing invoices and complying with tax obligations;

  • Managing security deposits and payments;

  • Customer support;

  • Compliance with legal obligations;

  • Fraud prevention and security;

  • Handling disputes or claims;

  • Sending marketing communications, where consent has been given.

4. Legal Basis for Processing

Personal data is processed based on one or more of the following legal grounds:

  • Performance of a contract;

  • Compliance with legal obligations;

  • Legitimate interests pursued by Ocean Cars Rent-a-Car;

  • Consent of the data subject, where applicable.

5. Data Retention

Personal data will only be retained for as long as necessary to fulfill the purposes for which it was collected.

Accounting and tax-related records may be retained for the period required by Portuguese law, currently up to ten (10) years.

6. Sharing of Personal Data

Ocean Cars Rent-a-Car may disclose personal data when necessary to:

  • Tax and Customs Authority;

  • Police or judicial authorities;

  • Insurance companies;

  • Payment service providers;

  • IT and hosting service providers;

  • Roadside assistance providers.

Personal data will never be sold or disclosed to third parties for commercial marketing purposes.

7. International Data Transfers

Whenever it is necessary to use service providers located outside the European Economic Area (EEA), Ocean Cars Rent-a-Car will ensure that appropriate safeguards are implemented in accordance with the General Data Protection Regulation (GDPR).

8. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data;

  • Request correction of inaccurate data;

  • Request deletion of your personal data;

  • Request restriction of processing;

  • Object to processing;

  • Request data portability;

  • Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact:

Email: info@oceanrentacar.com

9. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic and ensure the proper functioning of the platform.

You may configure your browser to refuse or delete cookies; however, some website features may not function correctly as a result.

10. Data Security

Ocean Cars Rent-a-Car implements appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.

However, no method of electronic transmission or storage is completely secure, and therefore absolute security cannot be guaranteed.

11. Complaints

If you believe that your personal data is being processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority.

Portuguese Data Protection Authority (CNPD)

Website: www.cnpd.pt

Address: Av. D. Carlos I, 134, 1.º, 1200-651 Lisbon, Portugal

Telephone: +351 213 928 400

12. Changes to this Privacy Policy

Ocean Cars Rent-a-Car reserves the right to amend this Privacy Policy at any time.

Any changes will be published on this page and become effective immediately upon publication.

We recommend reviewing this Privacy Policy regularly.

13. Contact Information

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:

Ocean Cars Rent-a-Car

Email: info@oceanrentacar.com

Telephone: +351 965 696 007

Website: www.oceanrentacar.com

Last updated: June 3, 2026.